Tips & FAQ

How long will my repair take?

We repair most faults within 2–3 days, with a 24-hour priority service available when parts are in stock. Ordered components are typically next-day delivery.

How much will my repair cost?

We provide fixed pricing before any work begins. There’s a £15 diagnostic fee, which is waived if you go ahead with the repair — we don’t want you to have any nasty surprises.

Why use The Computer Worx instead of a big retailer?

You get direct, personal service from the technician actually working on your device, faster turnaround than the big chains (no 5+ day waits), and no upfront cost — you only pay once the work is done.

Can you replace cracked or damaged laptop screens?

Yes — and it’s much cheaper than buying a new laptop. We stock most screens for same-day replacement.

Is my data safe?

Yes. We comply with Data Protection Act requirements, keep data in encrypted, password-protected storage, and handle sensitive client data (including for solicitors and retail shops) in strict confidence.

Tips

• Ways to avoid costly data recovery
• Best antivirus software for PC, Windows & Mac
• Methods of recovering data from hard drives